White Plains Hospital Ranks in the Top 10% of U.S. Hospitals for Outstanding Patient Experience Once Again

White Plains Hospital Ranks in the Top 10% of U.S. Hospitals for Outstanding Patient Experience Once Again

White Plains, N.Y. (March 27, 2023) – White Plains Hospital announced today that it has been awarded the Outstanding Patient Experience Award™ from Healthgrades for the eighth time. This honor places White Plains Hospital among the top 10 percent of hospitals nationwide for patient experience, making it one of just eight hospitals in the state to receive the honor this year.

For its annual patient experience analysis, Healthgrades evaluated Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey data against 10 patient experience benchmarks to identify the institutions displaying what it calls “an unwavering commitment to prioritizing positive patient experience during a short-term, acute care visit.” Of the 3,138 hospitals evaluated, only 419 hospitals achieved the Healthgrades award.

“With these awards, we are helping consumers identify the highest quality care in their community by celebrating the hospitals that consistently deliver better-than-expected clinical outcomes,” said Burt Kann, EVP and Head of Product at Healthgrades. “Our mission is to provide patients with the resources and knowledge they need to make the best decisions based on trusted information, not just instinct.”

A full list of White Plains Hospital’s accreditations and awards can be found here.

About White Plains Hospital  

White Plains Hospital is a proud member of the Montefiore Health System, serving as its tertiary hub of advanced care in the Hudson Valley. The Hospital is a 292-bed not-for-profit health care organization with the primary mission of providing exceptional acute and preventive medical care to all people who live in, work in or visit Westchester County and its surrounding areas. White Plains Hospital has outpatient medical facilities across Westchester, including multispecialty practices in Armonk, Larchmont, New Rochelle, Rye Brook, Somers and Yorktown Heights; and Scarsdale Medical Group locations in Harrison and Scarsdale.

The Hospital is fully accredited by the Joint Commission and in 2022, White Plains Hospital received a 5-star rating from the Centers for Medicare and Medicaid Services (CMS) — the highest distinction offered by that federal agency. In addition, the Hospital received its third Magnet® designation from the American Nurses Credentialing Center (ANCC), a distinction held by only two percent of hospitals in the country. White Plains Hospital has consistently received the Outstanding Patient Experience Award from Healthgrades®, and in 2022 became the only Hospital in Westchester to be awarded with an A Safety Grade from the Leapfrog Group for the 8th time.